CROSS CULTURAL MANAGEMENT: A SOCIAL OBLIGATION
Corporate management in emerging markets is a strongly relational activity, and a prerequisite for exporters is to first establish strong Global Competence in management and comprehensive Global Capacity throughout the organization, to help ensure a smooth transition of corporate culture, ethics and processes across borders.
Culturally appropriate management is crucial in establishing positive relations with workers, and is the foundation of corporate credibility with suppliers, customers, bankers etc.
A proven shortcut is to first apply the corporate CSR and Social License program internally, and when successfully implemented, in most cases it will be immediately reflected in how the company interacts with its external stakeholders.
XPM utilizes the CAGE Distance Framework and other well proven methods to help firms develop effective cross cultural management throughout the entire organization.
For example, in North America contracts are considered a fixed output that will not change, whereas in most emerging markets signing a contract just marks the beginning of a business relationship that will demand constant personal attention, and where conditions are regularly updated and adjusted to meet changing conditions.
While this may sound complicated, in practice it has consistently proven to sharply reduce conflict, quickly resolve disputes, and is the foundation of long term business success.
XPM has proven track record in helping to create high performance cross cultural management teams.